We are happy to assist you and manage all your requests for a return and/or exchange!                                                                

From the day you receive your item excluding Grocery items, our return policy is valid for 7 days. All Grocery items are non-returnable.                                                              

Item(s) (excluding Grocery items) purchased on Sela.ae may be returned and/or exchanged by pickup from our shipping company.                                                                       

Please ensure that returned item(s) are supplemented with your order confirmation, a copy of your delivery note along with all accessories, and free of charge gifts.                                                                 

If you have received an item(s) that is defective (e.g. delivered with ripped or missing parts or other damage) it may be returned for a replacement or full credit upon approval.                                                                    

Please remember:

The item(s) should be in its original and unopened packaging, along with the corresponding original order confirmation, delivery note, accessories, and free gifts.                                                                   

For a pickup service, delivery charges may apply.                                                               

For further information, please do not hesitate to contact us at contact@sela.ae. We’ll be happy to serve you.                                                                      

Our Returns and Exchanges promise:

7 Days Returns From the day you receive your item (excluding Grocery items), our return policy is valid for 7 days.                                                            

Get a refund If the item is defective on delivery* (upon approval of after-sales service).                                                              

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